2024 Furry University 2 restock orders have begun shipping! There were quite a log of you so we appreciate your patience as we work to get through them as quickly as we can! When your order ships out, you will automatically get an email with tracking information.
Order Status
Required fields are marked with an asterisk*
{"xsrfToken":"c82d15766a474b55aec33c9c62ed218d96996d17_lout","branding":{"id":"4","key":"cs","name":"Con Store","portalBaseUrl":"/helpcenter/staff/portal/4"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/59fbc8db-283f-4716-aa03-46e0ffee5ec1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxY2QzYzcwNy1mNTRmLTQwZjYtOWIwMC02YjBlOTUwMmQzNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU5ZmJjOGRiLTI4M2YtNDcxNi1hYTAzLTQ2ZTBmZmVlNWVjMSI6WyJyZWFkIl19LCJleHAiOjE3NTI3NTM4OTUsIm5iZiI6MTc1Mjc1MzI5NX0.aiEGLkxUtKyGI6F2yV9itHzacG34whs7yQzayG7CwoU&client=1cd3c707-f54f-40f6-9b00-6b0e9502d36e&mode=fit","logoId":"59fbc8db-283f-4716-aa03-46e0ffee5ec1","isLogoAvailable":true,"helpCenterTitle":"Furry Weekend Help Center - Welcome","sharedPortalName":"FWA Help Center","userInitialAnnouncementHeader":"Updating for 2026!","userInitialAnnouncementMessageWiki":"<p>As we prepare for FWA 2026, we will be going through some changes on the help center both in front of and behind the scenes. Please be patient as things here may change!</p>","translations":{"en-US":{"helpCenterTitle":"Furry Weekend Help Center - Welcome","sharedPortalName":"FWA Help Center","announcementHeader":"Updating for 2026!","announcementMessage":"As we prepare for FWA 2026, we will be going through some changes on the help center both in front of and behind the scenes. Please be patient as things here may change!","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/73689e23-80f2-4dd1-9c55-2275c96f9f52/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxY2QzYzcwNy1mNTRmLTQwZjYtOWIwMC02YjBlOTUwMmQzNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjczNjg5ZTIzLTgwZjItNGRkMS05YzU1LTIyNzVjOTZmOWY1MiI6WyJyZWFkIl19LCJleHAiOjE3NTI3NTM4OTUsIm5iZiI6MTc1Mjc1MzI5NX0.yASJT7PXUE6LSap9NpB5knEB-yH4FEwcTuHEseceIJY&client=1cd3c707-f54f-40f6-9b00-6b0e9502d36e&height=300&mode=fit","bannerMediaApiFileId":"73689e23-80f2-4dd1-9c55-2275c96f9f52","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"cs","projectId":10003,"serviceDeskId":4,"name":"Con Store","description":"<p>Questions about con store merchandise and orders.</p>","portalBaseUrl":"/helpcenter/staff/portal/4","reqTypes":[{"id":"10013","name":"Change of Address","descriptionHtml":"","callToAction":"Change of Address","introHtml":"<p>I'd like to change the address on a recent order.</p>","icon":10314,"iconUrl":"https://furryweekend.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[4],"key":""},{"id":"10015","name":"General Questions","descriptionHtml":"","callToAction":"General Questions","introHtml":"<p>I have a question not related to a missing or incomplete order, order status, or a change of address.</p>","icon":10314,"iconUrl":"https://furryweekend.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[4],"key":""},{"id":"10014","name":"Missing/Damaged/Incorrect Item","descriptionHtml":"","callToAction":"Missing/Damaged/Incorrect Item","introHtml":"<p>I've received a missing, damaged, or incorrect item.</p>","icon":10314,"iconUrl":"https://furryweekend.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[4],"key":""},{"id":"10012","name":"Order Status","descriptionHtml":"","callToAction":"Order Status","introHtml":"<p>Questions about the status of an item or order.</p>","icon":10314,"iconUrl":"https://furryweekend.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[4],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[10012,10013,10014,10015]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"Attention!","userLanguageMessageWiki":"<p>2024 Furry University 2 restock orders have begun shipping! There were quite a log of you so we appreciate your patience as we work to get through them as quickly as we can! When your order ships out, you will automatically get an email with tracking information.</p>","defaultLanguageHeader":"Attention!","defaultLanguageMessage":"2024 Furry University 2 restock orders have begun shipping! There were quite a log of you so we appreciate your patience as we work to get through them as quickly as we can! When your order ships out, you will automatically get an email with tracking information.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxY2QzYzcwNy1mNTRmLTQwZjYtOWIwMC02YjBlOTUwMmQzNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTI3NTQ0OTUsIm5iZiI6MTc1Mjc1MzI5NX0.NV39Dkbc9uDIC_NgfVu3onHAn4Hy9msssXhY8VqLtXM","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"1cd3c707-f54f-40f6-9b00-6b0e9502d36e","tokenDurationInMins":20}},"reqCreate":{"id":10012,"projectId":10003,"issueType":{"id":"10012","name":"Order Status"},"form":{"name":"Order Status","descriptionHtml":"","callToAction":"Order Status","intro":"<p>Questions about the status of an item or order.</p>","instructions":"","icon":10314,"iconUrl":"https://furryweekend.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Brief Summary of Your Request","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/helpcenter/staff/portal/4/create/10012","requestValidateBaseUrl":"/helpcenter/staff/portal/4/validate/10012","calendarParams":{"firstDay":0,"date":"2025-07-17T07:54:55-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxY2QzYzcwNy1mNTRmLTQwZjYtOWIwMC02YjBlOTUwMmQzNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTI3NTQ0OTUsIm5iZiI6MTc1Mjc1MzI5NX0.NV39Dkbc9uDIC_NgfVu3onHAn4Hy9msssXhY8VqLtXM","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"1cd3c707-f54f-40f6-9b00-6b0e9502d36e","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":1,"updated":"2024-07-18T18:51:01.776398258Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[10012],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"Order Status","submit":{"lock":false,"pdf":false},"templateFormUuid":"ba2efa2f-e96f-408c-ac14-dfdb6aca0cd4"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"348a92f9-83cb-4b38-b3d5-b34b272240c0"},"content":[{"type":"text","text":"I am looking for the status of my item or order."}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"e4c3ad0a-31dd-405d-a239-5dcd235f4a7e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"de568984-31e0-4393-8b1c-89f963fb15a3"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"256f3b34-547f-46ea-9cc1-af05b87fabe1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":7},"layout":"default","localId":"55c18b2c-ac6e-49f2-8415-7b4bb8bd591f"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"463d2873-4450-42fe-86ee-ab2795ab7d4b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"6ab373db-4854-43f8-9a97-066f467bbf17"}}]}],"conditions":{},"sections":{},"questions":{"8":{"type":"tl","label":"Additional Information","description":"Any additional information that could better assist us in answering your request.","validation":{"rq":false},"choices":[],"questionKey":""},"9":{"type":"at","label":"Attachments","description":"Please provide a screenshot or a receipt if you are able.","validation":{"rq":false},"choices":[],"questionKey":""},"5":{"type":"te","label":"Email Address","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"1":{"type":"ts","label":"Legal Name","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"2":{"type":"ts","label":"Fur Name","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"7":{"type":"no","label":"Order Number","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""}}},"uuid":"ba2efa2f-e96f-408c-ac14-dfdb6aca0cd4"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":1,"updated":"2024-07-18T18:51:01.776398258Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[10012],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"Order Status","submit":{"lock":false,"pdf":false},"templateFormUuid":"ba2efa2f-e96f-408c-ac14-dfdb6aca0cd4"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"348a92f9-83cb-4b38-b3d5-b34b272240c0"},"content":[{"type":"text","text":"I am looking for the status of my item or order."}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"e4c3ad0a-31dd-405d-a239-5dcd235f4a7e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"de568984-31e0-4393-8b1c-89f963fb15a3"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"256f3b34-547f-46ea-9cc1-af05b87fabe1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":7},"layout":"default","localId":"55c18b2c-ac6e-49f2-8415-7b4bb8bd591f"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"463d2873-4450-42fe-86ee-ab2795ab7d4b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"6ab373db-4854-43f8-9a97-066f467bbf17"}}]}],"conditions":{},"sections":{},"questions":{"8":{"type":"tl","label":"Additional Information","description":"Any additional information that could better assist us in answering your request.","validation":{"rq":false},"choices":[],"questionKey":""},"9":{"type":"at","label":"Attachments","description":"Please provide a screenshot or a receipt if you are able.","validation":{"rq":false},"choices":[],"questionKey":""},"5":{"type":"te","label":"Email Address","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"1":{"type":"ts","label":"Legal Name","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"2":{"type":"ts","label":"Fur Name","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"7":{"type":"no","label":"Order Number","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""}}},"uuid":"ba2efa2f-e96f-408c-ac14-dfdb6aca0cd4"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}